Our Cake Meds is a prescribed medication and requires all prospective patients to fill out a medical intake form and submit a photo of a valid government ID.
You'll need to click on the "Upload a file" link or drag or drop your image as seen below:
You'll then be able to select a photo from your Photo Library, Take a Photo, or choose a file. The photo needs to be 10mb or smaller.
Here are some tips on how to take an approved photo of your I.D.:
You'll want to make sure that you are taking the picture in a room with plenty of light and that the ID is placed on a black/dark background. There should be high contrast between the document and the background.
- Ensure that the image fills about 80% of the screen on your device when you take the picture - meaning that you shouldn’t zoom in or out too much with the camera.
- Ensure that all four corners of the image are visible.
- Ensure all text is readable.
- Ensure the image is clear and crisp.
- No portion of the image may be covered, blocked out. or missing.
If you're using an iPhone, you can reduce the mb size when in the Settings app.
- Scroll down and tap Camera.
- At the top of the screen, tap Formats.
- To save your photos in HEIC format, tap High Efficiency.
- All subsequent photos will be saved in HEIC format with a reduced file size.
You can also try turning off the "Live" feature on your camera before taking the photo to see if that helps.